Genie Chain Drive 500 Garage Door Opener Review

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The Genie Chain Drive 500 Garage Door Opener, also known as Model 1035, is a reliable and robust garage door opener designed to make your life easier. In this review, we will explore its specifications, performance, build quality, ease of use, operation, and maintenance, and provide our recommendations based on its features.

Specifications

ModelGEN1035V
Style‎Chain 500
Finish TypePowder Coated
Product Dimensions30 x 14 x 10 inches
Controller TypePush Button
Product Dimensions27.5 x 8 x 4.5 inches
Item Weight‎28 pounds
Size‎½ HPc DC Motor System

Performance

Image of Genie Chain Drive 500 Garage Door Opener in ceiling

The Genie Chain Drive 500 Garage Door Opener, with its powerful 1/2 HPc DC motor, has been praised for its strong and dependable performance, effortlessly handling the task of lifting and lowering garage doors with ease.

This ensures efficient operation, making it suitable for a variety of door sizes and weights, providing users with a versatile and reliable solution for their garage door automation needs. Additionally, the garage door opener’s strong 5-piece rail system allows for easier installation without the need for additional hardware, contributing to its overall user-friendly design and functionality

Build Quality

Close-up of a black Genie Chain Drive 500 garage door opener with a white cover, mounted on a metal bracket next to an electrical outlet

The Genie Chain Drive 500 Garage Door Opener is built with durability in mind, featuring a sturdy and robust construction that signifies high-quality materials for long-lasting use. Users have praised the reliable build quality, emphasizing its resilience against daily wear and tear, making it a dependable choice for homeowners seeking a durable and reliable garage door opener. Additionally, the strong 5-piece rail system of the opener allows for easy installation without the need for additional hardware, further underscoring its user-friendly design and construction

Ease of Use

A black and white Genie garage door opener, with a chain drive mechanism, secured to the ceiling by a metal support.

The Genie Chain Drive 500 Garage Door Opener is engineered for user convenience, featuring a simple installation process and user-friendly attributes that contribute to its ease of use. With clear instructions and easy assembly, homeowners have found it to be a hassle-free experience, making it accessible for DIY installation. The straightforward programming and smooth operation have been highlighted by users, emphasizing the overall user-friendly design of the opener, thus ensuring convenient and trouble-free usage.

Operation and Maintenance

Genie garage door opener with chain drive, angled on ceiling bracket, illuminated by garage light

The Genie Chain Drive 500 Garage Door Opener, equipped with pre-programmed remotes for quick installation, offers a user-friendly operation with intuitive controls, making it easy to use for homeowners [1,3]. Its ½ HPc DC motor provides ample power to operate residential sectional garage doors up to 8 feet high and 350 lbs in weight, ensuring smooth functionality for daily use.

Moreover, the inclusion of GenieSense™ Monitoring and Diagnostic Technology adds an extra layer of safety by continuously monitoring the opener’s operation and alerting users to any significant changes, thus enhancing the overall user experience with added peace of mind.

In terms of maintenance, the Genie Chain Drive 500 Garage Door Opener is designed for low upkeep, contributing to its long-lasting performance and reliability. The precision machining of its motor and gearbox, along with its factory-sealed components, ensures long-lasting and reliable performance, thus reducing the need for frequent maintenance and upkeep.

Additionally, the availability of detailed operation and maintenance manuals in multiple languages further supports users in understanding and maintaining the garage door opener, making it a hassle-free and convenient option for homeowners seeking an easy-to-operate and low-maintenance solution for their garage door automation needs.

Things I Liked about Atoms Genie Chain Drive 500 Garage Door Opener

Robust and reliable performance

  • The Genie Chain Drive 500 Garage Door Opener is lauded for its robust and reliable performance, delivering smooth and efficient operation, making it a dependable choice for homeowners

Sturdy build quality for long-term use

  • Users appreciate the sturdy build quality of the Genie Chain Drive 500 Garage Door Opener, emphasizing its durability and long-lasting nature, providing reassurance for long-term usage

User-friendly design and ease of installation

  • The user-friendly design and straightforward installation process of the Genie Chain Drive 500 Garage Door Opener have been highlighted as positive attributes, making it accessible and convenient for homeowners to set up and operate

Things I Don’t Like about Genie Chain Drive 500 Garage Door Opener

Short Power Cord

  • Some users have reported that the power cord of the Genie Chain Drive 500 Garage Door Opener was too short to reach their existing outlet. This issue was resolved by using an extension cord.

Reliability of Smart Features

  • Concerns have been raised about the reliability of “smart” garage door openers, with users expressing skepticism about their dependability in the long term. Some users have opted to use alternative methods, such as a Raspberry Pi, to control their garage doors, citing more consistent performance.

Smart Service Reliability

  • There have been concerns about the potential discontinuation of the smart service by the company, leading to doubts about the long-term functionality of the smart features of the garage door opener.

Comparative Analysis: Genie Chain Drive 500 Garage Door Opener Vs. Atoms ATR-1611C by Skylink

Feature
Genie-Chain-Drive-500-Garage-Door-Opener
Genie Chain Drive 500 Garage Door Opener
Atoms-ATR-1611C-by-Skylink-Garage-Door-Opener
Atoms ATR-1611C by Skylink
Drive MechanismChain drive (durable, reliable)Chain drive (durable, reliable)
ConnectivityNo native smart connectivity (modules available)No native smart connectivity (modules available)
Smart Home IntegrationLimited (with additional modules)Limited (with additional modules)
InstallationDIY possible (detailed manual)DIY possible (detailed manual)
Noise LevelModerate (chain drive mechanism)Extremely quiet despite chain drive
Safety FeaturesRolling code technology, infrared safety sensorsRolling code technology, infrared safety sensors
MaintenanceMinimal (occasional lubrication, checkup)Minimal (occasional lubrication, checkup)
Power SourceElectric (efficient)Electric (efficient)
CostModerateModerate
User-FriendlyBasic controls, enhanced with modulesBasic controls, enhanced with modules
LED LightingYes (improves visibility)Yes (improves visibility)
Battery BackupOptional (for outages)Optional (for outages)
WarrantyStandard warranty (check terms)Standard warranty (check terms)
Installation KitComplete kit for straightforward setupComplete kit for straightforward setup
Remote ControlHigh-quality, reliableHigh-quality, reliable

Summary

The Genie Chain Drive 500 and Atoms ATR-1611C by Skylink are both robust and reliable chain drive garage door openers, offering durability and a solid performance. The Genie Chain Drive 500 presents a straightforward setup and operation with basic functionalities that can be expanded through additional modules for those seeking smart home integration. Its moderate noise level makes it a practical choice for many homeowners, though it might not be as quiet as the Atoms ATR-1611C.

On the other side, the Atoms ATR-1611C stands out for its exceptionally quiet operation, despite also being a chain drive model. This feature might appeal to those with living spaces close to the garage. Like the Genie model, it offers a degree of smart home integration through additional modules, making both units versatile but initially lacking in native smart features.

In terms of installation, safety features, maintenance, and additional offerings such as LED lighting and battery backup options, both models are on par, offering ease of use and minimal upkeep. Cost-wise, they are also comparable, providing value for their moderate price points.

Ultimately, the choice between the Genie Chain Drive 500 and the Atoms ATR-1611C may come down to personal preferences regarding noise level and the specific smart home functionalities each homeowner desires. Both units promise a reliable and efficient operation, making them worthy contenders in the garage door opener market.

Troubleshooting Guide for the Genie Chain Drive 500 Garage Door Opener

1. The Garage Door Doesn’t Open or Close

Possible Causes:

  • Power Source: Ensure the opener is plugged into a working electrical outlet.
  • Remote Control: Batteries may be dead, or the remote might need reprogramming.
  • Safety Sensors: Misalignment or obstruction could prevent operation.

Solutions:

  • Check the power connection and circuit breaker.
  • Replace the batteries in the remote control or reprogram it.
  • Clear any obstructions and realign the safety sensors.

2. The Door Reverses Before Hitting the Floor

Possible Causes:

  • Travel Limits: Incorrect settings can cause premature reversal.
  • Safety Sensors: An obstruction or misalignment.

Solutions:

  • Adjust the travel limits according to the user manual.
  • Check and adjust the alignment of the safety sensors.

3. The Opener Makes Excessive Noise

Possible Causes:

  • Chain Tension: Too tight or too loose can cause noise.
  • Lubrication: Lack of lubrication on the chain or moving parts.

Solutions:

  • Adjust the chain tension as outlined in the manual.
  • Lubricate the chain and other moving parts with garage door lubricant.

4. The Motor Runs but the Door Doesn’t Move

Possible Causes:

  • Chain Disconnection: The chain may have come off the sprocket.
  • Engagement Lever: The manual release lever may be disengaged.

Solutions:

  • Reattach the chain to the sprocket.
  • Ensure the manual release lever is in the correct position for automatic operation.

5. The Door Stops and Starts During Operation

Possible Causes:

  • Travel Limits: Not properly set, causing intermittent stopping.
  • Obstructions: Debris in the tracks or rollers.

Solutions:

  • Reset the travel limits following the user manual instructions.
  • Clean the tracks and check the rollers for wear and tear.

6. The Remote Control Has Limited Range

Possible Causes:

  • Battery Power: Weak batteries in the remote control.
  • Interference: External frequencies from LED lights or other devices.

Solutions:

  • Replace the batteries in the remote control.
  • Remove or replace the source of interference.

7. Keypad Not Working

Possible Causes:

  • Battery Issue: The batteries in the keypad are dead.
  • Programming Issue: The keypad needs reprogramming.

Solutions:

  • Replace the batteries in the keypad.
  • Reprogram the keypad according to the manual.

8. The Door Opens By Itself

Possible Causes:

  • Frequency Interference: Another device using the same frequency.
  • Stuck Button: A remote or wall console button is stuck.

Solutions:

  • Check for stuck buttons on all remote controls and the wall console.
  • Consider changing the frequency or consulting with Genie customer support.

Recommendations and Final Thoughts

After thoroughly reviewing the Genie Chain Drive 500 Garage Door Opener, we’ve gathered some insights and final recommendations. This model stands out for its robust build, reliable performance, and ease of use, making it an excellent choice for most homeowners. While its operation isn’t as quiet as some belt-driven models, its noise level is reasonable for a chain drive system and should not be a major concern for most users.

The Genie Chain Drive 500’s installation process is straightforward, making it accessible for DIY enthusiasts, although professional installation is always an option for those who prefer it. Its maintenance requirements are minimal, focusing primarily on occasional lubrication and sensor checks, which contribute to its long-term reliability.

However, the model’s lack of native smart features could be a drawback for tech-savvy users. Although it’s possible to enhance its smart capabilities with additional modules, those seeking out-of-the-box smart home integration might find this limiting.

In conclusion, the Genie Chain Drive 500 is a solid, reliable garage door opener that offers great value for its price. It’s well-suited for those who prioritize durability and ease of use over advanced smart features. If you’re in the market for a no-frills, dependable garage door opener, the Genie Chain Drive 500 is certainly worth considering.

Frequently Asked Questions (FAQs)

  1. Is the Genie Chain Drive 500 easy to install?
    Yes, most users find the installation process straightforward, with clear instructions provided. DIY installation is feasible for those with basic home improvement skills.
  2. Does this model come with smart home features?
    By default, it doesn’t include native smart home features, but it’s possible to add smart capabilities with additional modules.
  3. How does the noise level of the Genie Chain Drive 500 compare to belt-driven models?
    Chain drive systems are generally louder than belt drives, but the Genie Chain Drive 500 is designed to minimize noise, making it quieter than many other chain drive models.
  4. Can I use my smartphone to control the Genie Chain Drive 500?
    With the addition of compatible modules, you can upgrade the opener for smartphone control.
  5. What maintenance does the Genie Chain Drive 500 require?
    Regular maintenance includes checking the alignment of safety sensors, lubricating the chain, and ensuring the chain tension is correct.
  6. Is there a warranty for the Genie Chain Drive 500?
    Yes, it comes with a standard warranty. Check the terms for specific coverage details.
  7. How reliable is the Genie Chain Drive 500?
    It’s known for its robust construction and reliable performance, making it a dependable choice for daily use.
  8. Does the Genie Chain Drive 500 work with all garage door types?
    It’s suitable for most residential sectional garage doors up to 8 feet high and 350 lbs in weight. Verify compatibility for doors outside this range.
  9. Are safety features included in the Genie Chain Drive 500?
    Yes, it includes rolling code technology and infrared safety sensors for enhanced security and safety.
  10. Can I operate the Genie Chain Drive 500 during a power outage?
    Battery backup is optional, allowing for operation during power outages when equipped.


Arthur Cooper
Arthur Cooper
Forestry Author

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